By signing or clicking “I Agree” on our website as part of the booking process, you hereby agree to the following terms and conditions on behalf of yourself and all members of your traveling party. These terms and conditions form an agreement between you and Flybasis.com, a corporation doing business as Flybasis.com (“we”, “our”, or “us”).
The listing of airlines with which we book travel and the provision of information about those airlines—including links to airline websites and airline logos for identification purposes—does not and is not intended to imply any endorsement by or relationship with any listed airline. We act only as an intermediary for booking air travel and other travel services shown on your itinerary. We are not responsible for the acts or omissions of such suppliers, their subcontractors, or their failure to provide services, adhere to their own schedules, or honor their contracts. Nor are we responsible for any omissions, delays, failures to make connections, re-routings, or acts of any governmental authority, or for damage and/or delay due to causes beyond our control such as labor disputes, bankruptcy, defaults, mechanical breakdowns, pandemics, epidemics, quarantines, government restraints, weather problems, volcanic activity, earthquakes, terrorism, or the threat of terrorism. Each supplier has its own terms and conditions that are applicable to your particular arrangements in addition to this Agreement.
Airline tickets are subject to the published conditions of carriage and rules—including, but not limited to, cancellation policies—of the applicable airline. The contract of carriage in use by the applicable airline, when issued, shall be between the airline and the passenger. Airlines retain the right to adjust flight times and schedules at any time. Airlines may also, at their discretion, change or cancel flights or itineraries. Please review the applicable carrier’s contract of carriage.
We do not provide cash or credit card refunds under any circumstances. You will not receive any refund if you change or cancel your booking. Some tickets may be non-changeable and non-cancellable.
If the airline cancels or reschedules your flight, or fails to honor your ticket for any reason, we will extend a credit toward a future trip of equal or greater value to the same geographical region at our sole discretion. The foregoing is our sole responsibility in connection with the airline’s cancellation or rescheduling of any trip or the airline’s failure to honor a ticket.
Some airlines may require your credit card to be present at check-in. This may require us to use your credit card directly with the airline for taxes and fees. In the event your credit card is used directly with the airline, we will refund the equivalent amount back to your card. You will not pay anything more than the total we have quoted you upon checkout.
We have no special knowledge regarding foreign entry requirements, unsafe conditions, terrorism, health hazards, weather hazards, supplier bankruptcies, or the suitability for a disabled person of any portion of any trip. For information concerning possible dangers at destinations, we recommend visiting the U.S. State Department travel website at www.travel.state.gov. For details on passports and visas, and possible dangers at your destination, visit travel.state.gov, click on “Find International Travel Information,” then “Country Information” and enter your destination country. For medical and health information, contact the Centers for Disease Control at (877) FYI-TRIP or visit www.cdc.gov/travel. You assume full responsibility for verifying any passport, visa, vaccination, or entry requirements as well as conditions regarding health, safety, security, political stability, and civil unrest. Many countries require your passport to be valid for six months beyond your date of entry.
It may be possible to exchange a booked ticket for a later date and/or different route, or cancel it for future credit.
Schedule changes are common. We urge you to re-check your flight times before departure and return.
Flight delays are also common. If your domestic flight or U.S.-originating foreign flight on a U.S. airline is delayed, airlines are not legally required to compensate you for enroute expenses such as meals, hotels, taxes, or phone calls.
WE STRONGLY RECOMMEND TRAVEL INSURANCE FOR ALL YOUR TRAVEL PLANS.
Frequent traveler points, miles, upgrades, certificate vouchers, and other discounts or incentives may not apply to all flights, hotel stays, or other services. Tickets booked using points may not qualify for mileage accrual, and some may require creation of an award account in your name. Refer to the checkout page for eligibility and award details.
You agree to use our website and services only for legitimate travel reservations. Do not purchase tickets with flight segments you will not use (e.g., “hidden-city,” “back-to-back,” or “point-beyond” tickets) or a round-trip ticket for one-way travel. If a flight in your reservation is unused, the airline may cancel the remaining itinerary. You agree to indemnify Flybasis.com against any airline claims for the fare difference between your actual itinerary and the purchased ticket(s).
All hotel and accommodation bookings are prepaid, non-refundable, non-transferable, and non-cancellable unless otherwise specified.
Purchases on this website are transacted exclusively in United States Dollars (USD). If you use a non-USD card, exchange rate fluctuations may affect the charge amount. Should a refund be necessary, you will receive the exact USD amount originally charged, with no responsibility for exchange rate differences.
THE WEBSITE AND ALL ITS ELEMENTS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE’S FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, that defects will be corrected, or that the website/server is free of viruses or harmful components. We do not endorse or guarantee the accuracy, reliability, or quality of any third-party information, promotions, or advertisements. Some jurisdictions do not allow limitations on implied warranties, so the above may not apply to you.
The information on this website may include inaccuracies or errors (including pricing errors). We do not guarantee the accuracy of any information, including pricing, photographs, hotel amenities, or descriptions. We reserve the right to correct any errors on the website and/or pending reservations made under an incorrect price. In such cases, you may be offered the opportunity to confirm your reservation at the corrected price or cancel without penalty.
UNDER NO CIRCUMSTANCES (TORT, CONTRACT, OR OTHERWISE) SHALL FLYBASIS.COM BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES FOR LOST DATA, COMPUTER FAILURE, DISRUPTION OR CANCELLATION OF TRAVEL PLANS, OR ANY OTHER DAMAGES OR LOSSES. Some jurisdictions do not allow exclusion of incidental or consequential damages. Our aggregate liability will not exceed $1,000.00 or your actual out-of-pocket costs and damages, whichever is lower. We are not liable for lost profits or any special, incidental, or consequential damages.
Unless specified, the materials on this website are intended solely for promoting our services within the United States and its territories. We do not guarantee that the materials are appropriate or available for use outside the United States. Neither the website nor any underlying information or technology may be downloaded, exported, or re-exported:
By using any part of the website, you certify that you are not located in, under the control of, or a resident of any such country or on any such list. You are also responsible for complying with local laws in your jurisdiction.
This website is owned and operated by Flybasis.com and is protected by U.S. copyright law and international treaties. Everything you see, read, or hear on this website (and on third-party websites) is copyrighted. No title to the intellectual property is transferred to you. You may download one copy of the materials for personal, non-commercial use only, provided all copyright notices are retained. No material may be copied, reproduced, or distributed without our prior written consent. Software downloaded from the website is licensed to you, not sold. All trademarks, service marks, trade names, and logos are our intellectual property or that of third parties.
You agree not to use this website for any unlawful or prohibited purpose. You further agree that you will not engage in any of the following activities:
No relationship between us and any third party—including travel agents, travel experts, writers, or users—is intended to create an agency, employment, partnership, joint venture, or any other relationship that may give rise to vicarious liability.
The parties agree to attempt to settle any dispute through good-faith consultations. If informal resolution fails, this Agreement shall be governed by the laws of the State of California without regard to its conflict of laws principles. If any provision is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
YOU HEREBY CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF THE COURTS IN SAN FRANCISCO COUNTY, CALIFORNIA, USA, IN ALL DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT.
The prevailing party is entitled to reasonable attorney’s fees.
If a court finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remainder will continue in full force. You warrant that you have the legal authority to use this website in accordance with these Terms. These Terms, together with our Privacy Policy, constitute the entire agreement regarding your use of this website. We reserve the right to change, delete, or add terms at any time. It is your responsibility to review these Terms periodically. Continued use of the website after changes constitutes your acceptance of such changes. You may not assign these Terms or your rights without our written consent. We may assign our rights and delegate our duties. You also consent to our recording of phone calls for quality control and fraud prevention. Any rights not expressly granted herein are reserved.
For quick answers to your questions, email: support@flybasis.com.